Concepedia
Statistics
Publications
6
Citations
163
H-Index
Active since
2008
Affiliations
Tilburg University(Current)
Utrecht University
Vrije Universiteit Amsterdam
Charlotte van Hooijdonk is an author at Tilburg University specializing in brand management, learning, and business.
Publications per year
2008–2021
Linguistic elements of conversational human voice in online brand communication: Manipulations and perceptions
Christine Liebrecht, Christina Tsaousi, Charlotte van Hooijdonk · Journal of Business Research · 2021 · 68 citations · Full text
Business, Marketing, Marketing Management +13
Information Modalities for Procedural Instructions: The Influence of Text, Pictures, and Film Clips on Learning and Executing RSI Exercises
Charlotte van Hooijdonk, Emiel Krahmer · IEEE Transactions on Professional Communication · 2008 · 33 citations
Education, Educational Psychology, Instruction +10
Sorry but no sorry: The use and effects of apologies in airline webcare responses to NeWOM messages of flight passengers
Charlotte van Hooijdonk, Christine Liebrecht · Discourse Context & Media · 2021 · 20 citations · Full text
Business, Communication, Marketing +17
Chatbots in the tourism industry: the effects of communication style and brand familiarity on social presence and brand attitude
Charlotte van Hooijdonk · 2021 · 18 citations · Full text
Social Sciences, Communication, Tourism Management +13
Evaluating consumer health information websites: The importance of collecting observational, user-driven data
Maaike van den Haak, Charlotte van Hooijdonk · 2010 · 12 citations
Architecture, Health Behavior, Consumer Health Informatics +16
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