Concepedia

Paul Schumann

PS

1

Publications

104

Citations

1

H-Index

1995

Active since

Affiliations

Chevron (United States)(Current)

Paul Schumann is an author at Chevron (United States) specializing in business, customer satisfaction, and measurement.

Top concepts

BusinessMarketingManagementStatisticsEngineeringMeasurementSoftware TestingMarketing InsightsCustomer SatisfactionPerformance Measurement

Publications per year

1995–1995

1

Publications

1

Measuring R&D Performance

Paul Schumann, Derek L. Ransley, Donna C. L. Prestwood · Research-Technology Management · 1995 · 104 citations

Total Quality Management, Customer Satisfaction, Performance Benchmarking +18

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