Yue You

Exploring and Promoting Diagnostic Transparency and Explainability in Online Symptom Checkers

Chun-Hua Tsai, Yue You, Xinning Gui et al. · 2021 · 73 citations

Self-Diagnosis through AI-enabled Chatbot-based Symptom Checkers: User\n Experiences and Design Considerations

Yue You, Xinning Gui · arXiv (Cornell University) · 2021 · 53 citations · Full text

Beyond Self-diagnosis: How a Chatbot-based Symptom Checker Should Respond

Yue You, Chun-Hua Tsai, Yao Li et al. · ACM Transactions on Computer-Human Interaction · 2023 · 46 citations · Full text

Chatbot, Psychopathology, Engineering +23

How Do Users Experience Moderation?: A Systematic Literature Review

Renkai Ma, Yue You, Xinning Gui et al. · Proceedings of the ACM on Human-Computer Interaction · 2023 · 28 citations

Systematic Literature Study, Moderation Experience, Consumer Research +17

Self-Diagnosis through AI-enabled Chatbot-based Symptom Checkers: User Experiences and Design Considerations

Yue You, Xinning Gui · PubMed · 2021 · 22 citations · Full text

Artificial Intelligence, Chatbot, Engineering +19