Hongyu Lu

Between Clicks and Satisfaction

Hongyu Lu, Min Zhang, Shaoping Ma · 2018 · 59 citations

Customer Satisfaction, Information Seeking, Consumer Research +23

Effects of User Negative Experience in Mobile News Streaming

Hongyu Lu, Min Zhang, Weizhi Ma et al. · 2019 · 28 citations

Communication, Media Studies, Journalism +20

User Perception of Recommendation Explanation: Are Your Explanations What Users Need?

Hongyu Lu, Weizhi Ma, Yifan Wang et al. · ACM Transactions on Information Systems · 2022 · 26 citations

Behavioral Decision Making, Social Influence, Communication +21

Make Fairness More Fair

Jiayin Wang, Weizhi Ma, Jiayu Li et al. · Proceedings of the 28th ACM SIGKDD Conference on Knowledge Discovery and Data Mining · 2022 · 20 citations · Full text

Item Fairness Issue, Engineering, Discrimination +19

A Difficulty-Aware Framework for Churn Prediction and Intervention in Games

Jiayu Li, Hongyu Lu, Chenyang Wang et al. · 2021 · 18 citations

Game Ai, Engineering, Data Science +15