1
Publications
16
Citations
1
H-Index
2019
Active since
Ju Sheng is an author specializing in customer service, artificial intelligence, and knowledge discovery.
Top concepts
MarketingManagementData MiningEngineeringText MiningData ScienceComputer ScienceCustomer ServiceIntelligent SystemsKnowledge Discovery
Publications per year
2019–2019
1
1
AntProphet: an Intention Mining System behind Alipay's Intelligent Customer Service Bot
Cen Chen, Xiaolu Zhang, Ju Sheng et al. · 2019 · 16 citations · Full text
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