Statistics
Publications
4
Citations
107
H-Index
4
Active since
2004
Affiliations
Manoj Kumar is an author at IBM (United States) specializing in business, customer satisfaction, and management.
Publications per year
2004–2022
4
4
Manoj Kumar, Pradeep Mamgain, Srinivas Subbarao Pasumarti et al. · VINE Journal of Information and Knowledge Management Systems · 2022 · 62 citations
Customer Satisfaction, Service Innovation, Innovation Adoption +23
A framework for eGovernance solutions
Parul A. Mittal, Manoj Kumar, Mukesh Mohania et al. · IBM Journal of Research and Development · 2004 · 19 citations
Ankit Agrawal, Jayanta Kumar Basak, Vivek Jain et al. · IBM Journal of Research and Development · 2004 · 12 citations
Marketing Analytics, Customer Satisfaction, Online Customer Behavior +13
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