Concepedia
Statistics
Publications
1
Citations
60
H-Index
Active since
2006
Salomann is an author specializing in customer touchpoint design, service design, and relationship marketing.
Publications per year
2006–2006
Self-Services in Customer Relationships: Balancing High-Tech and High-Touch Today and Tomorrow
Salomann, Kolbe · e-Service Journal · 2006 · 60 citations
Management, Marketing, Customer Relationship Management +13
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