Yrma Pamela Osorio Serna

Publications

Citations

H-Index

2023

Active since

Affiliations

Universidad Tecnológica del Perú(Current)

Yrma Pamela Osorio Serna is an author at Universidad Tecnológica del Perú specializing in marketing strategy, marketing management, and customer satisfaction.

Top concepts

BusinessMarketingManagementSales ManagementBusiness StrategyMarketing StrategyMarketing ManagementCustomer SatisfactionProduction Management

Publications per year

2023–2023

Publications

Sales processes of the consultants of a company in the bakery industry

Rivaldo Jordanny Amado Dionicio, Yrma Pamela Osorio Serna, Brian Meneses-Claudio et al. · Perspectiva austral. · 2023 · 54 citations · Full text

Customer Experience, Customer Satisfaction, Production Management +17

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