Concepedia

Michael Owusu-Kyei

MO

Statistics

Publications

1

Citations

35

H-Index

1

Active since

2023

Affiliations

Jiangsu University(Current)

Michael Owusu-Kyei is an author at Jiangsu University specializing in customer satisfaction, quality assurance, and total quality management.

ORCID

Top concepts

Publications per year

2023–2023

1

Publications

1

Assessing the Influence of Total Quality Management on Customer Satisfaction in the Telecom Industry: A TQM–SERVQUAL Perspective

Michael Owusu-Kyei, Yusheng Kong, Michael Owusu Akomeah et al. · Businesses · 2023 · 35 citations · Full text

, , +15

1–1 of 1