Concepedia

Wolfgang Rams

WR

Statistics

Publications

2

Citations

732

H-Index

2

Active since

2001

Affiliations

Deutsche Telekom (Germany)(Current)

Wolfgang Rams is an author at Deutsche Telekom (Germany) specializing in business, customer satisfaction, and customer retention.

Top concepts

Publications per year

2001–2020

2

Publications

2

Customer retention, loyalty, and satisfaction in the German mobile cellular telecommunications market

Torsten J. Gerpott, Wolfgang Rams, Andreas Schindler · Telecommunications Policy · 2001 · 721 citations

, , +8

Experiential learning with live case studies

Michael Neubert, Wolfgang Rams, Hannes Utikal · International Journal of Teaching and Case Studies · 2020 · 11 citations

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