Concepedia

Irma Idayati

II

Statistics

Publications

2

Citations

51

H-Index

2

Active since

2020

Affiliations

Iman University(Current)

Irma Idayati is an author at Iman University specializing in customer satisfaction, trust, and reliability.

Top concepts

TrustBusinessMarketingManagementReliabilityPublic PolicyQuality Of LifeService QualityCustomer SatisfactionTotal Quality Management

Publications per year

2020–2024

2

Publications

2

Examining Influencers Role in TikTok Shop’s Promotional Strategies and Consumer Purchases

Ronal Aprianto, Ade Famalika, Irma Idayati et al. · Aptisi Transactions On Technopreneurship (ATT) · 2024 · 33 citations · Full text

The Effect of Service Quality on Citizen's Expectation through Dimension of Tangible, Emphaty, Reliability, Responsiveness and Assurance (TERRA)

Irma Idayati, Indrawati Mara Kesuma, Ronal Aprianto et al. · SRIWIJAYA INTERNATIONAL JOURNAL OF DYNAMIC ECONOMICS AND BUSINESS · 2020 · 18 citations · Full text

Reliability, Customer Satisfaction, Total Quality Management +13

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