Concepedia

Mary Jane Mastorovich

MJ

2

Publications

101

Citations

2

H-Index

1998

Active since

Affiliations

Catholic University of America(Current)

Mary Jane Mastorovich is an author at Catholic University of America specializing in nursing, patient safety, and integrated care.

Top concepts

Publications per year

1998–2007

2

Publications

2

Emergency Department Patient Satisfaction: Customer Service Training Improves Patient Satisfaction and Ratings of Physician and Nurse Skill

Thom Mayer, Robert J. Cates, Mary Jane Mastorovich et al. · Journal of Healthcare Management · 1998 · 80 citations

Using the Quality-Caring Model to Organize Patient Care Delivery

Joanne R. Duffy, Jennifer Baldwin, Mary Jane Mastorovich · JONA The Journal of Nursing Administration · 2007 · 21 citations

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