Diana Delnoij

How nurses and their work environment affect patient experiences of the quality of care: a qualitative study

Renate Kieft, Brigitte BJM de Brouwer, Anneke L. Francke et al. · BMC Health Services Research · 2014 · 448 citations · Full text

Nursing, Mental Health Nursing, Nursing Administration +14

The Net Promoter Score – an asset to patient experience surveys?

Dolf de Boer, Diana Delnoij, Jany Rademakers · Health Expectations · 2014 · 185 citations · Full text

Management, Health Services Administration, Health Assessment +16

The Dutch Consumer Quality Index: an example of stakeholder involvement in indicator development

Diana Delnoij, Jany JDJM Rademakers, Peter Groenewegen · BMC Health Services Research · 2010 · 176 citations · Full text

Health Professions, Health Care Management, Health Services Administration +17

Structure, process or outcome: which contributes most to patients' overall assessment of healthcare quality?

Jany Rademakers, Diana Delnoij · BMJ Quality & Safety · 2011 · 140 citations · Full text

Health Professions, Orthopaedic Surgery, Surgery +17

Does General Practitioner Gatekeeping Curb Health Care Expenditure?

Diana Delnoij, Godefridus van Merode, Aggie Paulus et al. · Journal of Health Services Research & Policy · 2000 · 128 citations · Full text

Public Affairs, Health Policy, Health Systems +17