Concepedia

Toyin Clottey

TC

8

Publications

383

Citations

8

H-Index

2008

Active since

Affiliations

Iowa State University(Current)

The Ohio State University

Management Sciences (United States)

Florida Gulf Coast University

Toyin Clottey is an author at Iowa State University specializing in business, management, and engineering.

Top concepts

BusinessManagementEngineeringLogisticsMarketingOperations ResearchSystems EngineeringQuantitative ManagementSupply Chain ManagementBias

Publications per year

2008–2020

8

Publications

8

Drivers Of Customer Loyalty In A Retail Store Environment

Toyin Clottey, David Collier, Michael Stodnick · Journal of Service Science (JSS) · 2008 · 112 citations · Full text

Large U.s. Retailer, Customer Satisfaction, Customer Experience +11

Forecasting Product Returns for Remanufacturing Operations

Toyin Clottey, W.C. Benton, Rajesh Srivastava · Decision Sciences · 2012 · 97 citations

Engineering, Industrial Engineering, Production Management +19

Non-response bias assessment in logistics survey research: use fewer tests?

Toyin Clottey, Scott J. Grawe · International Journal of Physical Distribution & Logistics Management · 2014 · 63 citations

Engineering, Item Response Theory, Education +20

The Last Mile: Managing Driver Helper Dispatching for Package Delivery Services

Shih‐Hao Lu, Yoshinori Suzuki, Toyin Clottey · Journal of Business Logistics · 2020 · 28 citations

Engineering, Logistics Optimization, Transportation Systems Modeling +19

Guidelines for Improving the Power Values of Statistical Tests for Nonresponse Bias Assessment in OM Research

Toyin Clottey, W.C. Benton · Decision Sciences · 2013 · 26 citations

Engineering, Performance Measurement, Om Research +24

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