Concepedia

Jian Ming Luo

JM

48

Publications

1.8K

Citations

24

H-Index

2013

Active since

Affiliations

City University of Macau(Current)

Chinese University of Hong Kong

Hong Kong Polytechnic University

University of Macau

Sun Yat-sen University

Jian Ming Luo is an author at City University of Macau specializing in tourism, marketing, and business.

Top concepts

TourismBusinessMarketingManagementDestination MarketingCultureCustomer SatisfactionUser ExperiencePerformance StudiesTourism Supply

Publications per year

2013–2025

48

Publications

48

Travel Anxiety, Risk Attitude and Travel Intentions towards “Travel Bubble” Destinations in Hong Kong: Effect of the Fear of COVID-19

Jian Ming Luo, Chi Fung Lam · International Journal of Environmental Research and Public Health · 2020 · 233 citations · Full text

Understanding service attributes of robot hotels: A sentiment analysis of customer online reviews

Jian Ming Luo, Huy Quan Vu, Gang Li et al. · International Journal of Hospitality Management · 2021 · 130 citations

Customer Experience, Customer Satisfaction, Customer Review +15

Role of generativity on tourists’ experience expectation, motivation and visit intention in museums

Jian Ming Luo, Ben Haobin Ye · Journal of Hospitality and Tourism Management · 2020 · 95 citations

Customer Satisfaction, Culture, Destination Marketing +10

Parasocial interaction on tourism companies’ social media sites: antecedents and consequences

Ben Haobin Ye, Lawrence Hoc Nang Fong, Jian Ming Luo · Current Issues in Tourism · 2020 · 88 citations

Relationship among Travel Motivation, Satisfaction and Revisit Intention of Skiers: A Case Study on the Tourists of Urumqi Silk Road Ski Resort

Xiaoshan He, Jian Ming Luo · Administrative Sciences · 2020 · 83 citations · Full text

Customer Satisfaction, Quality Of Life, Tourism Management +24

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