Zainal Mat Saat

Publications

Citations

H-Index

2009

Active since

Affiliations

Universiti Teknologi MARA System(Current)

Zainal Mat Saat is an author at Universiti Teknologi MARA System specializing in built environment, customer satisfaction, and hospitality management.

Top concepts

DesignBusinessMarketingManagementReliabilityQuality SystemsService QualityGeneral BusinessBuilt EnvironmentHospitality Industry

Publications per year

2009–2009

Publications

Assessment of Property Management Service Quality of Purpose Built Office Buildings

Zarita Ahmad Baharum, Abdul Hadi Nawawi, Zainal Mat Saat · International Business Research · 2009 · 39 citations · Full text

Customer Satisfaction, Performance-based Building Design, Quality Management Systems +17

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