Concepedia

Keni Song

KS

1

Publications

66

Citations

1

H-Index

2024

Active since

Affiliations

Capital University of Economics and Business(Current)

Keni Song is an author at Capital University of Economics and Business specializing in hospitality industry, human resource management, and business.

Top concepts

BusinessManagementHospitalityHotel IndustryHuman ResourcesHospitality IndustryBusiness IntelligenceCustomer SatisfactionHospitality ManagementArtificial Intelligence

Publications per year

2024–2024

1

Publications

1

The two faces of Artificial Intelligence (AI): Analyzing how AI usage shapes employee behaviors in the hospitality industry

Yunshuo Liu, Yanbin Li, Keni Song et al. · International Journal of Hospitality Management · 2024 · 66 citations

Artificial Intelligence, Hospitality Human Resources, Customer Satisfaction +12

Rows per page

1–1 of 1