Maria Luiza Souca

ACCESSIBLE TOURISM - THE IGNORED OPPORTUNITY

Maria Luiza Souca · Annals of Faculty of Economics · 2010 · 33 citations

Tourism Management, Culture, Destination Marketing +15

SERVQUAL – Thirty years of research on service quality with implications for customer satisfaction

Maria Luiza Souca · Marketing From Information to Decision · 2011 · 25 citations

Customer Satisfaction, Service Quality, Service Research +6

Customer Dissatisfaction and Delight: Completely Different Concepts, or Part of a Satisfaction Continuum?

Maria Luiza Souca · Management and Marketing · 2014 · 15 citations

Revitalizing Rural Tourism through Creative Tourism: the Role and Importance of the Local Community

Maria Luiza Souca · Marketing – from Information to Decision Journal · 2019 · 14 citations · Full text

Tourism Management, Culture, Urban Tourism +15

Content Analysis on Sustainability Dimensions in DMOs’ Social Media Videos Advertising the World’s Most Visited Cities

Mihai Florin Băcilă, Raluca Ciornea, Maria Luiza Souca et al. · Sustainability · 2022 · 12 citations · Full text

Tourism Management, Tourism Supply, Cultural Integrity +25