Kelly A. Way

Individual employment characteristics of hotel employees that play a role in employee satisfaction and work retention

Chang Lee, Kelly A. Way · International Journal of Hospitality Management · 2009 · 166 citations

Job Satisfaction, Employee Attitude, Individual Employment Characteristics +10

QSR Choice: Key Restaurant Attributes and the Roles of Gender, Age and Dining Frequency

Robert J. Harrington, Michael C. Ottenbacher, Kelly A. Way · Journal of Quality Assurance in Hospitality & Tourism · 2013 · 66 citations

Total Quality Management, Customer Satisfaction, Customer Experience +22

The Relationship Between Perceptions of Emergency Preparedness, Disaster Experience, Health-Care Provider Education, and Emergency Preparedness Levels

Charleen McNeill, Tim Killian, Zola K. Moon et al. · International Quarterly of Community Health Education · 2018 · 31 citations

Emergency Management, Emergency Preparedness Levels, Emergency Care +16

Shopping and Tourism Patterns of Attendees of the Bikes, Blues & BBQ Festival

Kelly A. Way, Lona J. Robertson · Journal of Hospitality Marketing & Management · 2012 · 25 citations

Customer Satisfaction, Tourism Management, Tourism Performance +19

Is Crowdsourcing Useful for Enhancing Innovation and Learning Outcomes in Culinary and Hospitality Education?

Kelly A. Way, Michael C. Ottenbacher, Robert J. Harrington · Journal of Culinary Science & Technology · 2011 · 18 citations

Hospitality Education, Project Management, Education +18