Anna N. Bass

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Publications

Citations

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Active since

2010

Affiliations

Southeastern Louisiana University(Current)

Anna N. Bass is an author at Southeastern Louisiana University specializing in knowledge capture, knowledge management systems, and customer waiting experience.

Publications per year

2010–2011

Publications

Innovative Knowledge Management At Disney: Human Capital And Queuing Solutions For Services

Rachelle F. Cope, Robert F. Cope, Anna N. Bass et al. · Journal of Service Science (JSS) · 2011 · 16 citations · Full text

Management, Knowledge Management, Knowledge Capture +13

From Business Dining To Public Speaking: Tips For Acquiring Professional Presence And Its Role In The Business Curricula

Anna N. Bass · American Journal of Business Education (AJBE) · 2010 · 10 citations · Full text

Education, Curriculum, Teaching +9

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