Statistics
Publications
6
Citations
180
H-Index
6
Active since
1999
Affiliations
Steven A. Blackwell is an author at Centers for Medicare and Medicaid Services specializing in geriatrics, managed care, and health care reimbursement.
Publications per year
1999–2022
6
6
The Antecedents of Customer Loyalty
Steven A. Blackwell, Sheryl L. Szeinbach, James H. Barnes et al. · Journal of Service Research · 1999 · 72 citations
Customer Satisfaction, Repeat Patronage, Consumer Motivation +16
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