Concepedia

Anders Fundin

AF

Statistics

Publications

24

Citations

929

H-Index

16

Active since

2003

Affiliations

Mälardalen University(Current)

Chalmers University of Technology

Swedish Institute

Linköping University

Karlstad University

Anders Fundin is an author at Mälardalen University specializing in management, business, and design.

Top concepts

ManagementBusinessDesignEngineeringMarketingCustomer SatisfactionStrategic ManagementSystems EngineeringNew Product DevelopmentIndustrial Design

Publications per year

2003–2023

24

Publications

24

Dynamics of service attributes: a test of Kano's theory of attractive quality

Lars Witell, Anders Fundin · International Journal of Service Industry Management · 2005 · 217 citations

Customer Satisfaction, Digital Marketing, Consumer Research +20

Exploring the customer feedback process

Anders Fundin, Bo Bergman · Measuring Business Excellence · 2003 · 79 citations

Total Quality Management, Customer Satisfaction, Customer Experience +21

Exploring microfoundations of dynamic capabilities – challenges, barriers and enablers of organizational change

Catarina Bojesson, Anders Fundin · Journal of Organizational Change Management · 2020 · 67 citations

Education, Organizational Behavior, Management Development +17

Challenges and propositions for research in quality management

Anders Fundin, Bjarne Bergquist, Henrik Eriksson et al. · International Journal of Production Economics · 2018 · 64 citations · Full text

Total Quality Management, Customer Satisfaction, Quality Cost +7

Quality 2030: quality management for the future

Anders Fundin, Johan Lilja, Yvonne Lagrosen et al. · Total Quality Management & Business Excellence · 2020 · 62 citations · Full text

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