Hong Tau Lee

Tourist behavioural intentions in relation to service quality and customer satisfaction in Kinmen National Park, Taiwan

Chien Min Chen, Hong Tau Lee, Sheu Hua Chen et al. · International Journal of Tourism Research · 2010 · 147 citations

Kinmen National Park, Customer Satisfaction, Tourism Management +14

The destination competitiveness of Kinmen's tourism industry: exploring the interrelationships between tourist perceptions, service performance, customer satisfaction and sustainable tourism

Chien‐Min Chen, Sheu Hua Chen, Hong Tau Lee · Journal of Sustainable Tourism · 2010 · 120 citations

Cpk index estimation using fuzzy numbers

Hong Tau Lee · European Journal of Operational Research · 2001 · 93 citations

Cpk Index Estimation, Fuzzy Logic, Engineering +6

Performance evaluation model for project managers using managerial practices

Sheu Hua Chen, Hong Tau Lee · International Journal of Project Management · 2007 · 62 citations

Performance Management, Management Effectiveness, Project Management +5

Interrelationships between Physical Environment Quality, Personal Interaction Quality, Satisfaction and Behavioural Intentions in Relation to Customer Loyalty: The Case of Kinmen's Bed and Breakfast Industry

Chien Min Chen, Sheu Hua Chen, Hong Tau Lee · Asia Pacific Journal of Tourism Research · 2012 · 57 citations

Customer Satisfaction, Empirical Understanding, Service Quality +14