Xitong Li

Algorithmic versus Human Advice: Does Presenting Prediction Performance Matter for Algorithm Appreciation?

Sangseok You, Cathy Yang, Xitong Li · Journal of Management Information Systems · 2022 · 110 citations

Leveraging unstructured call log data for customer churn prediction

Nhi N.Y. Vo, Shaowu Liu, Xitong Li et al. · Knowledge-Based Systems · 2020 · 100 citations

Customer Churn Prediction, Engineering, Data Science +10

Exploring user emotion in microblogs for music recommendation

Shuiguang Deng, Dongjing Wang, Xitong Li et al. · Expert Systems with Applications · 2015 · 94 citations

Music, Computational Social Science, Social Media +10

Impact of Average Rating on Social Media Endorsement: The Moderating Role of Rating Dispersion and Discount Threshold

Xitong Li · Information Systems Research · 2018 · 80 citations

Consumer Uncertainty, Digital Marketing, Reputation Management +23

How Do Recommender Systems Lead to Consumer Purchases? A Causal Mediation Analysis of a Field Experiment

Xitong Li, Jörn Grahl, Oliver Hinz · Information Systems Research · 2021 · 76 citations

Customer Satisfaction, Consumer Uncertainty, Consideration Set +24