Thai Young Kim

Cross-Border Electronic Commerce: Distance Effects and Express Delivery in European Union Markets

Thai Young Kim, Rommert Dekker, Christiaan Heij · International Journal of Electronic Commerce · 2017 · 190 citations · Full text

Effects of logistics service quality and price fairness on customer repurchase intention: The moderating role of cross-border e-commerce experiences

Quynh Huong, Thai Young Kim, Xueqin Wang · Journal of Retailing and Consumer Services · 2022 · 101 citations

Customer Satisfaction, Price Fairness, Service Quality +12

Spare part demand forecasting for consumer goods using installed base information

Thai Young Kim, Rommert Dekker, Christiaan Heij · Computers & Industrial Engineering · 2016 · 59 citations · Full text

Demand Management, Economics, Installed Base Information +13

Does consumers’ involvement in e-commerce last-mile delivery change after COVID-19? An investigation on behavioural change, maintenance and habit formation

Xueqin Wang, Yiik Diew Wong, Thai Young Kim et al. · Electronic Commerce Research and Applications · 2023 · 23 citations

Online Customer Behavior, Behavioral Sciences, Consumer Decision Making +12

Improving warehouse labour efficiency by intentional forecast bias

Thai Young Kim, Rommert Dekker, Christiaan Heij · International Journal of Physical Distribution & Logistics Management · 2018 · 19 citations

Intentional Forecast Bias, Engineering, Production Management +20