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Muhammad Maladi

MM

1

Publications

17

Citations

1

H-Index

2019

Active since

Affiliations

Universitas Merdeka Malang(Current)

Muhammad Maladi is an author at Universitas Merdeka Malang specializing in marketing strategy, customer retention, and customer satisfaction.

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Publications per year

2019–2019

1

Publications

1

The Impact of Service Quality, Company Image and Switching Barrier on Customer Retention: Mediating Role of Customer Satisfaction

Muhammad Maladi, Nazief Nirwanto, Achmad Firdiansjah · International Journal of Applied Business and International Management · 2019 · 17 citations · Full text

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