Concepedia

Erika Mallarini

EM

Statistics

Publications

1

Citations

71

H-Index

1

Active since

2015

Affiliations

École de management de Lyon(Current)

Erika Mallarini is an author at École de management de Lyon specializing in customer experience management, retail marketing, and customer relationship management.

Publications per year

2015–2015

1

Publications

1

The missing path to gain customers loyalty in pharmacy retail: The role of the store in developing satisfaction and trust

Sandro Castaldo, Monica Grosso, Erika Mallarini et al. · Research in Social and Administrative Pharmacy · 2015 · 71 citations

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