Valentina Sommovigo

Enhancing expatriates’ assignments success: the relationships between cultural intelligence, cross-cultural adaptation and performance

Ilaria Setti, Valentina Sommovigo, Piergiorgio Argentero · Current Psychology · 2020 · 112 citations · Full text

Ethnicity, Human Migration, Education +26

Who Responds Creatively to Role Conflict? Evidence for a Curvilinear Relationship Mediated by Cognitive Adjustment at Work and Moderated by Mindfulness

Francesco Montani, Ilaria Setti, Valentina Sommovigo et al. · Journal of Business and Psychology · 2019 · 57 citations · Full text

Behavioral Sciences, Cognitive Science, Organizational Conflict +11

Dealing with ethical issues in rehabilitation medicine: The relationship between managerial support and emotional exhaustion is mediated by moral distress and enhanced by positive affectivity and resilience

Marina Maffoni, Valentina Sommovigo, Anna Giardini et al. · Journal of Nursing Management · 2020 · 55 citations

The Role of Service Providers’ Resilience in Buffering the Negative Impact of Customer Incivility on Service Recovery Performance

Valentina Sommovigo, Ilaria Setti, Piergiorgio Argentero · Sustainability · 2019 · 44 citations · Full text

Customer Satisfaction, Resilience Buffers, Human Resource Management +21

Investigating employees’ emotional and cognitive reactions to customer mistreatment: an experimental study

Valentina Sommovigo, Ilaria Setti, Deirdre O’ Shea et al. · European Journal of Work and Organizational Psychology · 2020 · 40 citations

Customer Satisfaction, Behavioral Decision Making, Market Competitiveness +20