Concepedia
Statistics
Publications
1
Citations
10
H-Index
Active since
2014
Köksal Sarıca is an author specializing in management, service quality perception, and customer satisfaction.
Publications per year
2014–2014
Measurement of service quality in banking industry: a case study from Turkey
Birgül Küçük Çırpın, Köksal Sarıca · DergiPark (Istanbul University) · 2014 · 10 citations · Full text
Management, Quality Management, Banking +12
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