Alaa M. S. Azazz

Resilience for Sustainability: The Synergistic Role of Green Human Resources Management, Circular Economy, and Green Organizational Culture in the Hotel Industry

Ibrahim A. Elshaer, Alaa M. S. Azazz, Chokri Kooli et al. · Administrative Sciences · 2024 · 34 citations · Full text

Green Marketing, Engineering, Sustainable Development +23

Can Cognitive Capital Sustain Customer Satisfaction? The Mediating Effects of Employee Self-Efficacy

Mansour Alyahya, Elsayed Sobhy Ahmed Mohamed, Raphaël K. Akamavi et al. · Journal of Open Innovation Technology Market and Complexity · 2020 · 16 citations · Full text

Customer Experience, Customer Satisfaction, Organizational Characteristic +19

From Data to Delight: Leveraging Social Customer Relationship Management to Elevate Customer Satisfaction and Market Effectiveness

Ibrahim A. Elshaer, Alaa M. S. Azazz, Sameh Fayyad et al. · Information · 2024 · 15 citations · Full text

Customer Experience, Customer Satisfaction, Consumer Research +16

From Asymmetry to Satisfaction: The Dynamic Role of Perceived Value and Trust to Boost Customer Satisfaction in the Tourism Industry

Ibrahim A. Elshaer, Alaa M. S. Azazz, Sameh Fayyad et al. · Tourism and Hospitality · 2025 · 13 citations · Full text