12
Publications
463
Citations
11
H-Index
2009
Active since
Francis Donkor is an author at Kumasi Technical University specializing in education, management, and business.
Top concepts
EducationManagementBusinessLeadershipOrganizational BehaviorHuman ResourcesLeadership DevelopmentTeacher EducationStrategic ManagementLearning
Publications per year
2009–2021
12
12
Francis Donkor · The International Review of Research in Open and Distributed Learning · 2010 · 76 citations · Full text
Confirmatory factor analysis of service quality dimensions within mobile telephony industry in Ghana
Simon Gyasi Nimako, Foresight Kofi Azumah, Francis Donkor et al. · Electronic Journal of Information Systems Evaluation · 2012 · 32 citations · Full text
Total Quality Management, Customer Satisfaction, Service Quality Dimensions +21
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