Noortje de Boer

Automation and discretion: explaining the effect of automation on how street-level bureaucrats enforce

Noortje de Boer, Nadine Raaphorst · Public Management Review · 2021 · 122 citations · Full text

Law, Organizational Behavior, Public Policy +15

How Do Citizens Assess Street‐Level Bureaucrats’ Warmth and Competence? A Typology and Test

Noortje de Boer · Public Administration Review · 2020 · 88 citations · Full text

Social Sciences, Public Administration, Public Management +8

Does Disclosure of Performance Information Influence Street‐level Bureaucrats’ Enforcement Style?

Noortje de Boer, Jasper Eshuis, Erik‐Hans Klijn · Public Administration Review · 2018 · 51 citations · Full text

Law, Organizational Behavior, Public Administration +15

Street-level Enforcement Style: A Multidimensional Measurement Instrument

Noortje de Boer · International Journal of Public Administration · 2018 · 47 citations · Full text

Law, Public Administration, Administrative Discretion +14

Compassion, Bureaucrat Bashing, and Public Administration

Gabriela Szydlowski, Noortje de Boer, Lars Tummers · Public Administration Review · 2022 · 37 citations · Full text

Social Sciences, Public Administration, Social Work +9