Concepedia
Statistics
Publications
3
Citations
364
H-Index
Active since
2017
Affiliations
Hunan University of Technology(Current)
Central South University
Xianye Cao is an author at Hunan University of Technology specializing in management, marketing, and customer satisfaction.
Top concepts
ManagementMarketingCustomer SatisfactionNursingBusinessMedicineLogisticsStatisticsPrimary CareCommunication
Publications per year
2017–2021
Understanding consumers’ behavior to adopt self-service parcel services for last-mile delivery
Min Zhou, Lindu Zhao, Nan Kong et al. · Journal of Retailing and Consumer Services · 2019 · 186 citations
Customer Satisfaction, Self-service Technology, Last-mile Delivery +10
Online selection of a physician by patients: Empirical study from elaboration likelihood perspective
Xianye Cao, Yongmei Liu, Zhangxiang Zhu et al. · Computers in Human Behavior · 2017 · 165 citations
Medical Decision Making, Family Medicine, Elaboration Likelihood Perspective +15
Factors Affecting Customer Intention to Adopt a Mobile Chronic Disease Management Service
Zhangxiang Zhu, Yongmei Liu, Xianye Cao et al. · Journal of Organizational and End User Computing · 2021 · 13 citations · Full text
Customer Satisfaction, Disease Management, Innovation Adoption +27
1–3 of 3