Xenia J. Mamakou

Measuring customer satisfaction in electronic commerce: the impact of e-service quality and user experience

Xenia J. Mamakou, Panagiotis Zaharias, M. Milesi · International Journal of Quality & Reliability Management · 2023 · 73 citations

Business, Information Systems, Management Information Systems +17

IT-enhanced popular reports: Analyzing citizen preferences

Sandra Cohen, Xenia J. Mamakou, Sotirios Karatzimas · Government Information Quarterly · 2017 · 72 citations

Social Sciences, Information Systems, Information Technology +12

Content presentation personalisation and media adaptation in tourism web sites using Fuzzy Delphi Method and Fuzzy Cognitive Maps

Dimitris Kardaras, Bill Karakostas, Xenia J. Mamakou · Expert Systems with Applications · 2012 · 69 citations

Management, Information Systems, Tourism Management +15

Financial accounting information presented with infographics: does it improve financial reporting understandability?

Sandra Cohen, Francesca Manes Rossi, Xenia J. Mamakou et al. · Journal of Public Budgeting Accounting & Financial Management · 2022 · 28 citations · Full text

Business, Accountancy, Accounting +10

Psychological and formal employment contracts, workplace attitudes and employees’ turnover intentions: Causal and boundary inferences in the hotel industry

Dimitris Manolopoulos, Eirini Peitzika, Xenia J. Mamakou et al. · Journal of Hospitality and Tourism Management · 2022 · 24 citations

Management, Hospitality Management, Organizational Behavior +17