Yohanes Ferry Cahaya

Determining factors of continuance intention in mobile payment: fintech industry perspective

Patria Laksamana, Suharyanto Suharyanto, Yohanes Ferry Cahaya · Asia Pacific Journal of Marketing and Logistics · 2022 · 79 citations

Customer Satisfaction, Digital Marketing, Consumer Research +20

The Effect of Banking Company Performance toward Good Corporate Governance Listed in Indonesia Stock Exchange

Markonah, Yohanes Ferry Cahaya, Hedwigis Esti Riwayati · Procedia - Social and Behavioral Sciences · 2016 · 18 citations · Full text

Ownership Structure, Firm Performance, Financial Management +14

The Effect of Omni-channel Value Perception and Customer Engagement on Customer Commitment, Mediated by Customer Trust

Yohanes Ferry Cahaya, Tirta Nugraha Mursitama, Mohammad Hamsal et al. · International Journal of Applied Economics Finance and Accounting · 2022 · 14 citations · Full text

Customer Satisfaction, Digital Marketing, Consumer Research +18

Increasing e-loyalty of banking customers through customer trust and commitment

Yohanes Ferry Cahaya, Tirta Nugraha Mursitama, Mohammad Hamsal et al. · International Journal of Applied Economics Finance and Accounting · 2023 · 12 citations · Full text

INTERNET BANKING SERVICE QUALITY IN INDONESIA AND ITS IMPACT ON E-CUSTOMER SATISFACTION AND E-CUSTOMER LOYALTY

Yohanes Ferry Cahaya, Indra Siswanti · Management Research Studies Journal · 2020 · 10 citations · Full text