Benjamin Garner

Teaching Soft Skills to Business Students

Suzanne Anthony, Benjamin Garner · Business and Professional Communication Quarterly · 2016 · 100 citations

Teacher Education, Teaching, Instructional Communication +12

Utilizing text-mining to explore consumer happiness within tourism destinations

Benjamin Garner, Corliss G. Thornton, Anita Luo Pawluk et al. · Journal of Business Research · 2021 · 61 citations

Customer Satisfaction, Consumer Happiness, Destination Marketing +7

Analyzing user-generated content to improve customer satisfaction at local wine tourism destinations: an analysis of Yelp and TripAdvisor reviews

Benjamin Garner, David W. Kim · Consumer Behavior in Tourism and Hospitality · 2022 · 43 citations

Customer Satisfaction, Digital Marketing, Consumer Research +16

Communicating social support during crises at the farmers’ market: A social exchange approach to understanding customer‐farmer communal relationships

Benjamin Garner · International Journal of Consumer Studies · 2017 · 36 citations

Education, Cultural Innovation, Communication +22

Exploring the gap between employers’ needs and undergraduate business curricula: A survey of alumni regarding core business curricula

Benjamin Garner, Michael Gove, César Ayala et al. · Industry and Higher Education · 2019 · 25 citations

Core Curricula, Work-integrated Learning, Education +18