Concepedia

Mohamad Dimyati

MD

Statistics

Publications

4

Citations

91

H-Index

4

Active since

2011

Affiliations

Universitas Jember(Current)

Mohamad Dimyati is an author at Universitas Jember specializing in customer satisfaction, business, and management.

Top concepts

BusinessMarketingManagementService QualityCustomer SatisfactionConsumer ResearchMarketing StrategyCommunicationConsumer BehaviorInteractive Marketing

Publications per year

2011–2018

4

Publications

4

Impact of Service Quality, Price, and Brand on Loyalty with the mediation of Customer Satisfaction on Pos Ekspres in East Java

Mohamad Dimyati, Nasib Subagio · Mediterranean Journal of Social Sciences · 2016 · 49 citations · Full text

Customer Satisfaction, Service Quality, Service Research +14

THEORETICAL TESTING ON SERVICE QUALITY AND PRODUCT INNOVATION OF SMALL-MICRO CREDIT BANKS (A CASE STUDY)

Mohamad Dimyati · Journal of Economics Business and Accountancy Ventura · 2011 · 18 citations · Full text

Customer Satisfaction, Fintech, Retail Banking +15

THE ROLE OF CUSTOMER SATISFACTION IN MEDIATING MARKETING COMMUNICATION EFFECT ON CUSTOMER LOYALTY

Mohamad Dimyati · Researchers World – Journal of Arts Science & Commerce · 2015 · 13 citations

Customer Experience, Customer Satisfaction, Digital Marketing +19

Customer trust as mediator in the creation of customer relationship intention

Mohamad Dimyati, Nasib Subagio · Management & Marketing · 2018 · 11 citations · Full text

Customer Satisfaction, Effective Communication, Consumer Research +20

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