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Tri Ratna Indriani

TR

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Publications

1

Citations

62

H-Index

1

Active since

2021

Affiliations

Universitas Muhammadiyah Jember(Current)

Tri Ratna Indriani is an author at Universitas Muhammadiyah Jember specializing in business, customer satisfaction, and trust.

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Publications per year

2021–2021

1

Publications

1

The effect of logistic service quality on customer satisfaction and loyalty using kansei engineering during the COVID-19 pandemic

Dian Palupi Restuputri, Tri Ratna Indriani, Ilyas Masudin · Cogent Business & Management · 2021 · 62 citations · Full text

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