Concepedia

IVANA DALCHER

ID

1

Publications

209

Citations

1

H-Index

2003

Active since

IVANA DALCHER is an author specializing in user experience, information management, and management.

Top concepts

MarketingManagementTechnologyUser ExperienceCustomer SatisfactionInformation Management

Publications per year

2003–2003

1

Publications

1

Extending the New Technology Acceptance Model to Measure the End User Information Systems Satisfaction in a Mandatory Environment: A Bank's Treasury

IVANA DALCHER, John Shine · Technology Analysis and Strategic Management · 2003 · 209 citations

Customer Satisfaction, Self-service Technology, New Technology +12

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