Concepedia

Su-Fang Yeh

SY

Statistics

Publications

3

Citations

92

H-Index

3

Active since

2020

Affiliations

National Yang Ming Chiao Tung University(Current)

University of Toronto

Su-Fang Yeh is an author at National Yang Ming Chiao Tung University specializing in user experience design, computer science, and dialogue systems.

ORCID

Publications per year

2020–2022

3

Publications

3

A Conversation Analysis of Non-Progress and Coping Strategies with a Banking Task-Oriented Chatbot

Chi-Hsun Li, Su-Fang Yeh, Tang-Jie Chang et al. · 2020 · 49 citations

, , +15

How to Guide Task-oriented Chatbot Users, and When: A Mixed-methods Study of Combinations of Chatbot Guidance Types and Timings

Su-Fang Yeh, Meng-Hsin Wu, Tze-Yu Chen et al. · CHI Conference on Human Factors in Computing Systems · 2022 · 33 citations

, , +16

Exploring Users’ Preferences for Chatbot’s Guidance Type and Timing

Meng-Hsin Wu, Su-Fang Yeh, Xi-Jing Chang et al. · 2021 · 10 citations

, , +11

1–3 of 3