Amy Van Looy

Defining business process maturity. A journey towards excellence

Amy Van Looy, Manu De Backer, Geert Poels · Total Quality Management & Business Excellence · 2011 · 167 citations

Business, Business Administration, Business Process Management +10

The biggest business process management problems to solve before we die

Iris Beerepoot, Claudio Di Ciccio, Hajo A. Reijers et al. · Computers in Industry · 2023 · 156 citations · Full text

Business, Information Systems, Information Technology +13

A quantitative and qualitative study of the link between business process management and digital innovation

Amy Van Looy · Information & Management · 2020 · 148 citations

Business, Innovation Management, Management Information Systems +16

A conceptual framework and classification of capability areas for business process maturity

Amy Van Looy, Manu De Backer, Geert Poels · Enterprise Information Systems · 2012 · 127 citations

Engineering, Business Administration, Business Process Management +11

Choosing the right business process maturity model

Amy Van Looy, Manu De Backer, Geert Poels et al. · Information & Management · 2013 · 114 citations · Full text

Business, Information Systems, Management Information Systems +11