Concepedia

Ratna Indrawati

RI

Statistics

Publications

3

Citations

64

H-Index

3

Active since

2020

Affiliations

Universitas Esa Unggul(Current)

Ratna Indrawati is an author at Universitas Esa Unggul specializing in management, demographic differences in turnover, and services marketing.

Publications per year

2020–2021

3

Publications

3

Service Quality, Customer Satisfaction, Customer Trust, and Customer Loyalty in Service of Paediatric Polyclinic Over Private H Hospital of East Jakarta, Indonesia

Christian Elizar, Ratna Indrawati, Tantri Yanuar Rahmat Syah · Journal of Multidisciplinary Academic · 2020 · 36 citations

Management, Health Services Administration, Customer Relationship Management +16

WORK LIFE BALANCE, TURNOVER INTENTION, AND ORGANIZATIONAL COMMITMENT IN NURSING EMPLOYEES AT X HOSPITAL, TANGERANG, INDONESIA

Muhamad Chudri Wardana, Rina Anindita, Ratna Indrawati · Journal of Multidisciplinary Academic · 2020 · 18 citations

Management, Human Resource Management, Organizational Behavior +14

Service Quality, Customer Satisfaction, Customer Trust, and Customer Loyalty in the Service of Pediatric Polyclinic (Case Study at Private H Hospital of East Jakarta, Indonesia)

Ratna Indrawati, Christian Elizar, Rina Mutiara et al. · 2021 · 10 citations

Business, Health Services Administration, Pediatrics +14

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