Concepedia

Hye In Jo

HI

1

Publications

29

Citations

1

H-Index

2019

Active since

Hye In Jo is an author specializing in customer satisfaction, psychology, and affect perception.

Top concepts

BusinessMarketingManagementPsychologyAffect PerceptionBehavioral ScienceCustomer SatisfactionIndividual DifferencesOrganizational BehaviorInterpersonal Communication

Publications per year

2019–2019

1

Publications

1

The Study on the Factors Influencing on the Behavioral Intention of Chatbot Service for the Financial Sector : Focusing on the UTAUT Model

Jin Woo Kim, Hye In Jo, Bong Gyou Lee · Journal of Digital Contents Society · 2019 · 29 citations

Customer Satisfaction, Behavioral Intention, Chatbot +18

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