Concepedia

Henry L. Parsons

HL

Statistics

Publications

3

Citations

161

H-Index

3

Active since

1989

Affiliations

University of Southern Maine(Current)

Henry L. Parsons is an author at University of Southern Maine specializing in queueing analysis, queueing theory, and service level.

Publications per year

1989–1993

3

Publications

3

Establishing Telephone-Agent Staffing Levels through Economic Optimization

Bruce H. Andrews, Henry L. Parsons · INFORMS Journal on Applied Analytics · 1993 · 75 citations

, , +16

L. L. Bean Chooses a Telephone Agent Scheduling System

Bruce H. Andrews, Henry L. Parsons · INFORMS Journal on Applied Analytics · 1989 · 57 citations

, , +17

Allocating Telecommunications Resources at L. L. Bean, Inc.

Phil Quinn, Bruce H. Andrews, Henry L. Parsons · INFORMS Journal on Applied Analytics · 1991 · 29 citations

, , +17

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