Concepedia

Jeffrey Spiess

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1

Publications

127

Citations

1

H-Index

2014

Active since

Affiliations

Alcatel Lucent (Germany)(Current)

Jeffrey Spiess is an author at Alcatel Lucent (Germany) specializing in customer service, big data, and business intelligence.

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Publications per year

2014–2014

1

Publications

1

Using big data to improve customer experience and business performance

Jeffrey Spiess, Yves T'Joens, Raluca Dragnea et al. · Bell Labs Technical Journal · 2014 · 127 citations

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