Ze Shi Li

Uncovering the Benefits and Challenges of Continuous Integration Practices

Omar Elazhary, Colin Werner, Ze Shi Li et al. · IEEE Transactions on Software Engineering · 2021 · 56 citations · Full text

Continuously Managing NFRs: Opportunities and Challenges in Practice

Colin Werner, Ze Shi Li, Derek Lowlind et al. · IEEE Transactions on Software Engineering · 2021 · 27 citations · Full text

Towards privacy compliance: A design science study in a small organization

Ze Shi Li, Colin Werner, Neil Ernst et al. · Information and Software Technology · 2022 · 26 citations

Privacy Management, Privacy Compliance, Privacy Framework +14

Unveiling the Life Cycle of User Feedback: Best Practices from Software Practitioners

Ze Shi Li, Nowshin Nawar Arony, Kezia Devathasan et al. · 2024 · 15 citations

Software Maintenance, Engineering, Software Engineering +27

Can a Machine Learn Through Customer Sentiment?: A Cost-Aware Approach to Predict Support Ticket Escalations

Colin Werner, Ze Shi Li, Daniela Damian · IEEE Software · 2019 · 13 citations

Marketing Analytics, Customer Satisfaction, Engineering +30