Concepedia

Kumi Ishii

KI

6

Publications

388

Citations

6

H-Index

2005

Active since

Affiliations

Western Kentucky University(Current)

Kumi Ishii is an author at Western Kentucky University specializing in communication, arts, and management.

Top concepts

ArtsManagementCommunicationSocial MediaOrganizational BehaviorInterpersonal CommunicationComputer-mediated CommunicationBusinessJournalismMedia Studies

Publications per year

2005–2019

6

Publications

6

Revisiting media richness theory for today and future

Kumi Ishii, Mary Madison Lyons, Sabrina Carr · Human Behavior and Emerging Technologies · 2019 · 247 citations · Full text

Media Richness Theory, Medium Change, Journalism +3

Dual organizational identification among Japanese expatriates: the role of communication in cultivating subsidiary identification and outcomes

Kumi Ishii · The International Journal of Human Resource Management · 2011 · 58 citations

Multinational Corporation, Education, Dual Organizational Identification +19

Online customer service and emotional labor: An exploratory study

Kumi Ishii, Kris M. Markman · Computers in Human Behavior · 2016 · 26 citations

Customer Experience, Customer Satisfaction, Online Customer Service +9

Conflict Management in Online Relationships

Kumi Ishii · Cyberpsychology Behavior and Social Networking · 2010 · 24 citations

Conflict Online, Social Media, Online Relationship +12

Technology-driven gratifications sought through text-messaging among college students in the U.S. and Japan

Kumi Ishii, Tyler S. Rife, Naomi Kagawa · Computers in Human Behavior · 2016 · 18 citations

Social Media, Technology-driven Gratifications, Interpersonal Communication +14

Rows per page

1–5 of 6