Marko Kukanja

Crisis Management Practices in Tourism SMEs During the Covid-19 Pandemic

Marko Kukanja, Tanja Planinc, Marijana Sikošek · Organizacija · 2020 · 75 citations · Full text

Management, Marketing, Tourism Management +10

Ensuring restaurant quality and guests’ loyalty: an integrative model based on marketing (7P) approach

Marko Kukanja, Doris Gomezelj Omerzel, Borut Kodrič · Total Quality Management & Business Excellence · 2016 · 59 citations

Business, Marketing, Marketing Management +17

Influence of demographic characteristics on employee motivation in catering companies

Marko Kukanja · Tourism and hospitality management · 2013 · 25 citations · Full text

Management, Hospitality Management, Tourism Management +13

Toward cost-effective service excellence: Exploring the relationship between managers’ perceptions of quality and the operational efficiency and profitability of restaurants

Marko Kukanja, Tanja Planinc · Quality Management Journal · 2020 · 15 citations

Management, Hospitality Management, Operations Management +17

Influence of managers' demographic characteristics on CSR practices in the restaurant industry: the case of Slovenia

Marko Kukanja, Tanja Planinc, Metod Šuligoj · Tourism and hospitality management · 2016 · 14 citations · Full text

Management, Hospitality Management, Sustainability Management +8