Concepedia

Pengyu Cong

PC

Statistics

Publications

3

Citations

35

H-Index

3

Active since

2016

Affiliations

China Mobile (China)(Current)

Institute of Acoustics

Chinese Academy of Sciences

Pengyu Cong is an author at China Mobile (China) specializing in natural language processing, affective computing, and speech processing.

Top concepts

Publications per year

2016–2016

3

Publications

3

Customer voice sensor: A comprehensive opinion mining system for call center conversation

Peijia Li, Yonghong Yan, Chaomin Wang et al. · 2016 · 14 citations

, , +27

Unsatisfied customer call detection with deep learning

Pengyu Cong, Chaomin Wang, Zhijie Ren et al. · 2016 · 11 citations

, , +18

Information Fusion in Automatic User Satisfaction Analysis in Call Center

Jia‐Tao Sun, Weiqun Xu, Yonghong Yan et al. · 2016 · 10 citations

, , +28

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