Concepedia
Statistics
Publications
31
Citations
2.3K
H-Index
24
Active since
1992
Affiliations
Technical University of Crete(Current)
University of Piraeus
Mediterranean Agronomic Institute of Chania
Technological Educational Institute of Piraeus
Université Laval
Yannis Siskos is an author at Technical University of Crete specializing in management, business, and marketing.
Top concepts
ManagementBusinessMarketingEngineeringCustomer SatisfactionService QualityEconomicsConsumer ResearchStatisticsSystems Engineering
Publications per year
1992–2018
Preference disaggregation: 20 years of MCDA experience
Eric Jacquet-Lagrèze, Yannis Siskos · European Journal of Operational Research · 2001 · 405 citations
Engineering, Preference Disaggregation, Behavioral Decision Making +8
Preference disaggregation for measuring and analysing customer satisfaction: The MUSA method
Evangelos Grigoroudis, Yannis Siskos · European Journal of Operational Research · 2002 · 273 citations
Marketing Analytics, Customer Satisfaction, Preference Disaggregation +12
Customer satisfaction measurement in the private bank sector
G. Mihelis, Evangelos Grigoroudis, Yannis Siskos et al. · European Journal of Operational Research · 2001 · 247 citations
Customer Profitability, Customer Satisfaction, Service Quality +4
A survey of customer satisfaction barometers: Some results from the transportation-communications sector
Evangelos Grigoroudis, Yannis Siskos · European Journal of Operational Research · 2003 · 155 citations
Total Quality Management, Customer Satisfaction, Customer Experience +9
Measuring Customer Satisfaction Using a Collective Preference Disaggregation Model
Yannis Siskos, Evangelos Grigoroudis, C. Zopounidis et al. · Journal of Global Optimization · 1998 · 108 citations
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