Concepedia

Yannis Siskos

YS

31

Publications

2.3K

Citations

24

H-Index

1992

Active since

Affiliations

Technical University of Crete(Current)

University of Piraeus

Mediterranean Agronomic Institute of Chania

Technological Educational Institute of Piraeus

Université Laval

Yannis Siskos is an author at Technical University of Crete specializing in management, business, and marketing.

Top concepts

ManagementBusinessMarketingEngineeringCustomer SatisfactionService QualityEconomicsConsumer ResearchStatisticsSystems Engineering

Publications per year

1992–2018

31

Publications

31

Preference disaggregation: 20 years of MCDA experience

Eric Jacquet-Lagrèze, Yannis Siskos · European Journal of Operational Research · 2001 · 405 citations

Engineering, Preference Disaggregation, Behavioral Decision Making +8

Preference disaggregation for measuring and analysing customer satisfaction: The MUSA method

Evangelos Grigoroudis, Yannis Siskos · European Journal of Operational Research · 2002 · 273 citations

Marketing Analytics, Customer Satisfaction, Preference Disaggregation +12

Customer satisfaction measurement in the private bank sector

G. Mihelis, Evangelos Grigoroudis, Yannis Siskos et al. · European Journal of Operational Research · 2001 · 247 citations

Customer Profitability, Customer Satisfaction, Service Quality +4

A survey of customer satisfaction barometers: Some results from the transportation-communications sector

Evangelos Grigoroudis, Yannis Siskos · European Journal of Operational Research · 2003 · 155 citations

Total Quality Management, Customer Satisfaction, Customer Experience +9

Measuring Customer Satisfaction Using a Collective Preference Disaggregation Model

Yannis Siskos, Evangelos Grigoroudis, C. Zopounidis et al. · Journal of Global Optimization · 1998 · 108 citations

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